Returns & Exchanges

We want you to love your organic sleep experience, which is why we offer a 365-day risk-free trial on our mattresses and a simple return process for all our sustainable home goods. If you are not completely satisfied, we will help you arrange a return and provide a full refund of the purchase price.

Return Process

• 1.
  Initiate Your Request

  Contact our customer experience team via our online support portal or email within your trial period to start the return process.

• 2.
  Verification and Approval

  Our team will review your order details and provide you with a return authorization and specific instructions based on the product type.

• 3.
  Schedule a Pickup

  For mattresses and heavy furniture, we will coordinate with a local non-profit partner or recycling service to pick up the item directly from your home.

• 4.
  Receive Your Refund

  Once the donation receipt or return shipment is confirmed, we will process a full refund to your original payment method within 7-10 business days.